tag:status.esub.com,2005:/historyeSUB Construction Software Status - Incident History2024-03-28T05:51:37-07:00eSUB Construction Softwaretag:status.esub.com,2005:Incident/202253012024-03-12T07:52:38-07:002024-03-12T07:52:38-07:00Email Delay<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>07:52</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>07:05</var> PDT</small><br><strong>Investigating</strong> - Emails are processing, however there is a delay. We are continuing to monitor and will post updates as they become available.</p>tag:status.esub.com,2005:Incident/197958012024-01-22T17:09:29-08:002024-01-22T17:09:29-08:00Investigating delayed emails<p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>17:09</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>10:26</var> PST</small><br><strong>Monitoring</strong> - We are monitoring email services.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>08:12</var> PST</small><br><strong>Investigating</strong> - We are currently investigating delayed emails. This may include email reminders and email delivery.</p>tag:status.esub.com,2005:Incident/196037572024-01-03T09:26:59-08:002024-01-03T09:31:34-08:00Attachments not being saved for Daily Reports and Field Notes<p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>09:26</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>09:16</var> PST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>09:16</var> PST</small><br><strong>Identified</strong> - We have identified the issue and will have a fix deployed very soon. We will send out an updated communication as soon as we can.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>08:59</var> PST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>08:58</var> PST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>08:58</var> PST</small><br><strong>Investigating</strong> - We are experiencing an issue with saving attachments on eSUB Cloud 2.0 Web and Mobile within the Daily Reports and Field Notes documents.</p>tag:status.esub.com,2005:Incident/195436632023-12-27T16:24:41-08:002023-12-27T16:24:41-08:00Email delay<p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>16:24</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>13:40</var> PST</small><br><strong>Update</strong> - We are continuing to monitor, emails are being processed and sent.</p><p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>07:49</var> PST</small><br><strong>Monitoring</strong> - We've identified an issue with our email processing service. The service is processing a large amount of emails and we're seeing a delay in emails being sent.</p>tag:status.esub.com,2005:Incident/158655742023-01-18T21:33:19-08:002023-01-18T21:33:19-08:00eSUB 1.0 planned maintenance<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>21:33</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>11:36</var> PST</small><br><strong>Scheduled</strong> - We are planning to perform maintenance on eSUB Cloud 1.0. While we have scheduled for a 2-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/123806602022-10-26T21:06:28-07:002022-10-26T21:06:28-07:00eSUB 1.0 planned maintenance<p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>21:06</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>26</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>09:10</var> PDT</small><br><strong>Scheduled</strong> - We are planning to perform maintenance on eSUB Cloud 1.0. While we have scheduled for a 2-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/110193952022-08-31T21:08:03-07:002022-08-31T21:08:03-07:00Planned updates<p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>21:08</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>21:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>10:06</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 1-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/109731252022-08-27T00:48:33-07:002022-08-27T00:48:33-07:00eSUB Cloud 1.0 Temporary Outage<p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>00:48</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>00:45</var> PDT</small><br><strong>Monitoring</strong> - Services are returning to normal.</p><p><small>Aug <var data-var='date'>26</var>, <var data-var='time'>21:59</var> PDT</small><br><strong>Identified</strong> - eSUB is temporarily offline due to a Microsoft data center outage that is impacting some of our critical services. Microsoft is actively working on restoring services.</p>tag:status.esub.com,2005:Incident/96597712022-03-30T22:12:41-07:002022-03-30T22:12:41-07:00Planned updates<p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>22:12</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>30</var>, <var data-var='time'>21:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>29</var>, <var data-var='time'>09:45</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 1-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/96218102022-03-28T21:57:23-07:002022-03-28T21:57:23-07:00Planned updates<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>21:57</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>11:30</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 4-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/95215022022-03-23T00:00:30-07:002022-03-23T00:00:30-07:00Planned maintenance<p><small>Mar <var data-var='date'>23</var>, <var data-var='time'>00:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>20:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>22</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 4-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/95588772022-03-16T21:09:53-07:002022-03-16T21:09:53-07:00Planned updates<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>21:09</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>20:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>10:54</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 2-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/93251792022-02-16T21:19:11-08:002022-02-16T21:19:11-08:00Planned updates<p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>21:19</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>09:44</var> PST</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 1-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/92140232022-02-02T21:13:41-08:002022-02-02T21:13:41-08:00Planned updates<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>21:13</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>21:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>11:32</var> PST</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 30-minute block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/90485812022-01-12T22:30:30-08:002022-01-12T22:30:46-08:00Planned updates<p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>22:30</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>11:43</var> PST</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 1-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/90021022022-01-05T21:26:32-08:002022-01-05T21:26:32-08:00Planned updates<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>21:26</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>10:52</var> PST</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 30-minute block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/88465492021-12-15T21:25:03-08:002021-12-15T21:25:03-08:00Planned updates<p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>21:25</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>11:03</var> PST</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 30-minute block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/87815042021-12-08T21:28:18-08:002021-12-08T21:28:18-08:00Planned updates<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>21:28</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>07:58</var> PST</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 30-minute block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/87264042021-12-01T21:26:30-08:002021-12-01T21:26:30-08:00Planned updates<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>21:26</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>30</var>, <var data-var='time'>10:59</var> PST</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 1-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/84579732021-11-15T00:51:17-08:002021-11-15T00:51:17-08:00Planned maintenance<p><small>Nov <var data-var='date'>15</var>, <var data-var='time'>00:51</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>08:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>11:12</var> PST</small><br><strong>Scheduled</strong> - We are schedule to have planned system maintenance on Sunday, November 14th from 8 AM to 6 PM PST. The eSUB platform will not be accessible during this time. While we have scheduled a 10-hour block of time, services may be restored sooner.</p>tag:status.esub.com,2005:Incident/84072752021-11-08T22:00:58-08:002021-11-08T22:33:24-08:00Planned updates<p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>22:33</var> PST</small><br><strong>Update</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>22:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 8</var>, <var data-var='time'>21:21</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>16:12</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 30-minute block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/82077512021-10-11T22:03:25-07:002021-10-11T22:03:25-07:00Planned updates<p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>22:03</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>21:35</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>11</var>, <var data-var='time'>21:35</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 2-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/81605552021-10-06T22:44:40-07:002021-10-06T22:44:40-07:00Planned updates<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>22:44</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>21:31</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 5</var>, <var data-var='time'>13:23</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 3-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/80484282021-09-22T22:03:27-07:002021-09-22T22:03:27-07:00Planned updates<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>22:03</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>21:30</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>11:09</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 3-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>tag:status.esub.com,2005:Incident/79479002021-09-09T21:19:19-07:002021-09-09T21:19:19-07:00Planned updates<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>21:19</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>21:03</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>10:39</var> PDT</small><br><strong>Scheduled</strong> - We are planning an update to eSUB. While we have scheduled for a 2-hour block of time, we anticipate that services will be restored sooner. You will receive a notification when updates have completed.</p>